Delivery Details

UK All orders will be processed within two days. Most orders in the UK should be received Next working day Order Value above £50.00 will have the postage charge of £4 included in the price and so will not be charged any extra above the purchase price. (Please note that if you return the item that was shipped correctly this £4 postage charge will be deducted from the total amount refunded).
All orders can be tracked. You will receive the tracking number by e-mail once your order has been dispatched. International Europe All parcels to Europe are sent via Royal Mail International signed for or by our courier.
Western Europe should receive the parcel 4 to 10 working days after buying.
Eastern Europe should receive the parcel 5 to 10 working days after buying.

If you have followed the instructions above and still have not received your order, please contact us with your inquiry and order number which can be found in your order confirmation e-mail.
All prices on our website, leaflets and promotional material are in pounds sterling and were correct when published and are subject to VAT at the current rate.
Rockafella reserves the right to change the advertised price before you place an order.
No card processing fee will be charged to the Customer for Credit or Debit Card payments.
Rockafella reserves the right to refuse any order.